1. Scope

This Privacy Policy applies to curtisstoaks.com, including pages tied to books, resources, contact inquiries, The Durable Performance Brief, and the Drift Diagnostic.

2. Information we collect

We may collect personal information you choose to provide, including your name, email address, and any message details you submit through the contact form or signup forms.

We may also collect technical information your browser or device sends automatically, such as IP address, browser type, device details, referring pages, and usage data connected to visits, clicks, and general site activity.

3. How we collect information

Information may be collected when you:

• submit a contact inquiry,
• request the Drift Diagnostic,
• subscribe to email updates or The Durable Performance Brief,
• browse pages on the site, or
• interact with analytics, cookies, or similar technologies.

4. How we use information

We may use personal information to:

• respond to inquiries,
• deliver the Drift Diagnostic or other requested resources,
• send email updates, newsletters, or related communications you requested or agreed to receive,
• improve site performance, usability, content, and user experience,
• understand how visitors use the site, and
• protect the site, prevent abuse, and maintain security.

5. Email signup and lead capture

When you request the Drift Diagnostic or join an email list, your contact details may be added to an email marketing system so the requested resource, follow-up emails, and related updates can be delivered.

You may unsubscribe at any time using the unsubscribe link included in marketing emails.

6. Contact inquiries

When you submit the contact form, we use the details you provide to review and respond to your message. Contact submissions may be stored in the website system and may also be sent by email to support communication and recordkeeping.

7. Analytics and cookies

This site may use analytics tools, cookies, and similar technologies to understand traffic, page use, visitor behavior, and general site performance.

These tools may collect details such as pages viewed, time on page, approximate location, device type, browser type, and referring sources. You can limit or disable cookies through your browser settings, though some site features may work less effectively.

8. Third-party services

We may use third-party service providers to operate parts of the site, process form submissions, deliver email communications, and measure traffic or engagement. Those providers may process personal information as needed to perform those services.

Current providers may include website, form, analytics, search, and email service tools connected to WordPress, WPForms, MailerLite, and Google services.

9. Third-party links

This site may include links to third-party websites, including Amazon, LinkedIn, X, Instagram, YouTube, and other external platforms. When you follow an external link, that third party may collect information under its own privacy practices. We are not responsible for privacy practices used by third-party websites.

10. Sharing of information

We do not sell personal information. We may share information with service providers that support site operations, email delivery, analytics, security, and communications.

We may also disclose information when needed to comply with law, protect rights, investigate abuse, or support site security.

11. Data retention

We keep personal information as long as reasonably necessary for the purposes described in this Privacy Policy, including communication, recordkeeping, analytics, legal compliance, and business operations.

Retention periods may vary depending on the type of information and the reason it was collected.

12. Data security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No website, storage system, or transmission method can guarantee absolute security.

13. Your choices

You may choose not to submit personal information through forms. You may also unsubscribe through any marketing email at any time.

Depending on applicable law and where you live, you may have rights tied to access, correction, deletion, restriction, objection, or portability. To make a request, use the contact page on this site.

14. Children’s privacy

This site is not directed to children under 13, and we do not knowingly collect personal information knowingly submitted by children under 13.

15. Changes to this Privacy Policy

We may update this Privacy Policy at any time. When updates are made, the revised version will be posted on this page with an updated effective date.

16. Contact

For privacy-related questions or requests, please use the contact page at curtisstoaks.com/contact.